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402 Hotel, Omaha
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Key details
About the Hotel
2211 Douglas Street,
Omaha,
Nebraska,
United States of America,
68102,
Nebraska
402 Hotel offers clean and comfortable accommodations in downtown Omaha with convenient amenities, including free WiFi and on-site parking. This 2-star hotel is known for its proximity to local attractions like the Omaha Children's Museum and the Henry Doorly Zoo.
Rooms & Amenities
All guestrooms at 402 Hotel include premium bedding and air conditioning, along with amenities such as microwaves, mini-fridges, and Keurig coffee makers. Selected rooms feature whirlpool bathtubs.
Dining & Nearby Options
Guests can enjoy a continental breakfast featuring made-to-order omelets and assorted cereals. Nearby dining options include Muglife Coffee and Bangkok Cuisine, each within a short walk.
Services & Local Area
The hotel provides laundry facilities and a 24-hour front desk. Guests arriving by car can leave their vehicle in the hotel's car park.
Location & Transportation
402 Hotel is conveniently located a short distance from attractions like the Old Market and CHI Health Center. Public transport options include nearby bus stops and the Omaha Bus Station within a 13-minute walk.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Staff!
“The service was really good, particularly with the complimentary evening beverage that truly added a personal touch to my stay.” view full review
Charming Aesthetic!
“I loved the vintage-inspired decor with its calming sky blue and green tones, creating a unique and cozy atmosphere in the room.” view full review
Excellent Channels!
“The television selection was impressive, offering a great variety of channels that kept me entertained during my downtime.” view full review
Functional and Simple!
“The bathroom was equipped with all necessary amenities, making it practical for my needs, especially the hot drinks available at any time.” view full review
General
Non-smoking property
Free internet access
Parking
Safe deposit box
24-hour reception
Wheelchair access
Elevator
Dining
Continental breakfast
Bar/ Lounge area
Room features
Air conditioning
Sitting area
Ironing facilities
Bathroom
Free toiletries
Media
Cable/ Satellite television
Free local telephone calls
Room decor
Carpeted floor
Show more
Location
2211 Douglas Street,
Omaha,
Nebraska,
United States of America,
68102,
Nebraska
Map view
2211 Douglas Street,
Omaha,
Nebraska,
United States of America,
68102,
Nebraska
City landmarks
Store
Old Market
4800 ft
Museums
The Durham Museum
1.4
mi
Events
CHI Health Center
4800 ft
University
Creighton University
2400 ft
Gallery
Bemis Center for Contemporary Arts
1.4
mi
Bridges
Bob Kerrey Pedestrian Bridge
1.3
mi
Parks
Gene Leahy Mall
4800 ft
Gallery
Mangelsen Images of Nature Gallery
3900 ft
Parks
First National's Spirit of Nebraska's Wilderness and Pioneer Courage Park
4800 ft
Gallery
Passageway Gallery
4200 ft
505 S 11th St
Curbside Clothing
4200 ft
Gallery
Old Market Artists Gallery
4300 ft
Gallery
Artists' Cooperative Gallery
4300 ft
729 N 14th St
NoDo district
4400 ft
Zoo
Omaha's Henry Doorly Zoo and Aquarium
2.5
mi
Gallery
Hot Shops Art Center
1.0
mi
Parks
Turner Park
4500 ft
1116 Jackson St
Brickway Brewery & Distillery
4100 ft
1601 Dodge St
Pioneer Courage Park
2900 ft
1400 Capitol Ave
Spirit of Nebraska Wilderness
3100 ft
Castle
Joselyn Castle
1.4
mi
3202 Woolworth Ave
President Gerald R Ford Birthsite
1.6
mi
Mall
The Capitol District
4000 ft
225 N 12th St #120
OUR BODY: The Universe Within
3900 ft
601 Riverfront Dr
Lewis and Clark National Historic Trail Headquarters and Visitor Center
1.6
mi
0223580000
Omaha Quartermaster Depot Historic District
1.2
mi
Parks
Heartland of America Park
2.4
mi
Nearby
Museums
Joslyn Art Museum
1800 ft
Museums
Omaha Children's Museum
2000 ft
2001 Farnam St
Rose Blumkin Performing Arts Center
2000 ft
Restaurants
Manhattan Deli
1400 ft
222 S 19th St
The Verdict Bar & Grill
1900 ft
1901 Harney St
Subway
2200 ft
210 S 16th Street Suite 105F
Table Grace Cafe
2400 ft
1611 1/2 Farnam St
Mandarin Express
2300 ft
210 S 16th St Ste 107F
Doozy's Omaha
2900 ft
316 S 16th St
Oasis Falafel
2900 ft
1620 Harney St
Himalayan Java
2900 ft
329 S 16 st #1
Runza Restaurant
3300 ft
2952 Farnam St
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Convenient Location
Close to Downtown
Limited Dining Options
Mixed Service Experience
6.2/10
Nice
Rooms
6.7
Location
7.5
Service
6.7
Dining
5.0
Guest reviews
6.2/10
based on 6 reviews
6.6
6.6/10 based on 150 reviews
Richard
United States of America,
January
2024
7.8/10
The hotel had clean and spacious rooms but the musty halls were a bit of a downside. The service was welcoming and friendly, and the location was superb, close to downtown. However, the dining experience was pretty skimpy with room for improvement.
Rooms
8.0
The rooms were super clean and spacious.
Service
9.0
The staff welcomed us and were friendly and helpful.
Location
9.0
The location was amazing, right next to an art museum and a couple of blocks away from downtown.
Dining
5.0
The dining was pretty skimpy and could use some improvement.
Facilities
Not provided
Edward
United States of America,
December
2023
7.0/10
My stay at the hotel was a mixed bag. The rooms were nice for the value but needed some finishing touches like paint and hardware. Unfortunately, cleanliness was an issue with stains on the bed, and the areas needed more thorough vacuuming. On the bright side, the service was friendly and welcoming, although there were some odd behaviors that made me uncomfortable. The location was fantastic, close to an art museum and downtown, but the communication and people skills were seriously lacking. The dining experience ranged from simple but sustaining to a complete joke with dry bagels and old cereal. Despite these ups and downs, there were some positives and negatives that stood out distinctly.
Rooms
7.0
The rooms were nice for the value, but cleanliness was an issue with stains on the bed and areas needing more thorough vacuuming.
Service
8.0
The service was friendly and welcoming, though some odd behaviors made me feel uncomfortable at times.
Location
8.0
The hotel's location was fantastic, near an art museum and downtown, although the communication and people skills were lacking.
Dining
5.0
The dining varied from simple but sustaining to a complete joke with dry bagels and old cereal.
Facilities
The facilities were in need of finishing touches and more thorough cleaning.
J.
United States of America,
November
2023
5.8/10
The hotel had its ups and downs. The rooms smelled terrible when we adjusted the temperature, but on the bright side, they had a refrigerator. The service was a mix of friendly attempts to fix small issues and an eerie feeling of being closely watched. The location felt comfortable but slightly sketchy. The dining experience fell short compared to other hotels, with dry bagels and old cereal, although they did offer homemade pastries.
Rooms
7.0
The room had a horrible smell when we changed the temperature, but it was convenient to have a refrigerator.
Service
6.0
The staff was nice and tried to fix minor issues, but made us feel a bit uncomfortable with their constant presence.
Location
7.0
The location was comfortable but felt a bit sketchy, although it was close to the Old Market and not far from the concert venue.
Dining
5.0
The dining experience was a letdown with dry bagels and old cereal, but they redeemed themselves with homemade pastries.
Facilities
5.0
Facilities were subpar and lacked communication and people skills.
Arthur
United States of America,
September
2023
6.0/10
The hotel is conveniently located near an art museum and within walking distance of downtown. The rooms are clean but need some finishing touches and had stains on the bed. The service was inconsistent, with staff behavior ranging from grumpy to overly vigilant. The dining options were subpar, offering only basic items like bread and coffee. Overall, the hotel's location is its main redeeming quality, but improvements are needed in various aspects.
Rooms
7.0
The rooms appeared clean but lacked finishing touches and had stains on the bed.
Service
5.0
The service was inconsistent, with staff showing a range of behaviors from grumpy to overly vigilant.
Location
8.0
The hotel's location near an art museum and downtown was a highlight, but the area felt a bit dirty.
Dining
5.0
The dining options were disappointing, offering only basic items like bread and coffee.
Facilities
6.0
Facilities were average, nothing exceptional noted.
Bob
United States of America,
July
2023
5.6/10
The hotel is located in a great neighborhood, close to the old market downtown and bars. The rooms, while clean, need some finishing touches, and the check-in process felt a bit disorganized. The service was mixed, with staff appearing watchful and following guests around. The location provides easy access to downtown attractions, despite some concerns about cleanliness. The dining experience was subpar, with limited options, but the hotel is conveniently situated for exploring the city.
Rooms
6.0
The rooms appeared clean, though some finishing touches were needed. Having a refrigerator in the room was convenient, but the check-in process handled by multiple staff members, including the manager, could be improved.
Service
5.0
The service was a mixed experience with staff painting the lobby and appearing overly watchful, which made me feel uncomfortable. The behavior of the staff, including someone named Tiffany, was not entirely welcoming.
Location
7.0
The hotel is close to the old market downtown, bars, and fun activities, providing a convenient location for exploring the city. While the neighborhood seemed sketchy at times and a little dirty, it was generally enjoyable for experiencing the local scene.
Dining
5.0
The dining options were limited, with just bread and coffee available. The breakfast experience could definitely be improved with more variety and fresh options. Despite this, the hotel's proximity to downtown restaurants is a plus.
Facilities
6.0
The facilities could use some improvement, especially regarding the dining offerings. However, the hotel's overall amenities were sufficient for a comfortable stay.
Convenient Location
Limited Dining Options
David
United States of America,
May
2023
5.4/10
The hotel's location was amazing, right next to an art museum and a couple of blocks away from downtown. The service was a mix of extremely friendly and helpful interactions, but also made us feel uncomfortable with staff following us around. The dining options were pretty skimpy, but the morning spread was good. Despite some ups and downs, the comfortable rooms and value for money made the stay worthwhile.
Rooms
5.0
The room seemed smaller than the next door room, but it was vacuumed and straightened up. It smelled horrible when we adjusted the temperature warmer and was filthy with stains on the bed.
Service
7.0
The staff was extremely friendly and helpful, but also scared us by following us around as if we were doing something wrong. The service was very slow in providing clean sheets and towels.
Location
6.0
The location was amazing, right next to an art museum and a couple blocks away from downtown. However, feeling unsafe and encountering issues like vents on the ceiling were drawbacks.
Dining
5.0
The dining experience was pretty skimpy, but it was free and good for the mornings.
Facilities
5.0
The facilities included a smoke-filled parking lot near my window and some issues with the entrance area, but the stay included the necessary amenities for a basic experience.
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